Our experienced team offers CCTV, security, and electronics solutions for both residential and commercial properties. With over 5 years of experience in the industry, we bring complete knowledge and expertise to every project.
Working Hours : Monday to Friday (9:30am - 7pm)
A security system is only useful if it's actually working. Cameras that have gone offline, blurry footage, storage errors, or a DVR that stopped recording weeks ago — these issues often go unnoticed until they're needed most, usually during an incident.
At Prime Axis Trading, we provide reliable CCTV maintenance and repair services to make sure your system is always ready when it matters. Our technicians diagnose issues quickly, repair them correctly, and help you avoid costly replacements.
A common question we hear is: "How often should CCTV be serviced?" — we recommend a professional check-up every 6 to 12 months, depending on your system size and environment.
Not sure whether you need a one-time repair or ongoing maintenance? See the difference between One-Time Repair vs Scheduled Maintenance below.
Our CCTV repair services are suitable for anyone with an existing security system — whether it's a small home setup or a large commercial installation. If your cameras aren't performing as they should, we can help.
We provide professional maintenance and repair for:
Wherever you operate, our certified team ensures your system is restored to full working condition — with minimal disruption to your daily operations.
Many people only think about their CCTV system when something goes wrong — often right when they need footage the most. Regular maintenance helps you avoid unexpected system failures and ensures your recordings are actually being saved.
Professional CCTV maintenance extends the lifespan of your equipment, catches small issues before they turn into costly repairs, and maintains reliable remote access at all times.
Furthermore, choosing a provider that offers warranty-backed service is essential for long-term protection. Our workmanship and replaced parts come with a written warranty, so you're fully protected under our service guarantee.
Beyond fixing what's broken, you'll gain complete confidence in your security system. Our service ensures everything is working exactly as it should.
You will enjoy fast diagnosis, honest recommendations, transparent pricing, and reliable repairs — no unnecessary replacements or inflated costs.
You will also benefit from preventive maintenance visits, performance testing, and expert guidance on how to keep your system healthy long-term.
Ultimately, a properly maintained CCTV system serves as a vital safety net for your property and loved ones. Choosing professional CCTV maintenance is a step toward a safer, more reliable environment — for your family, your staff, and your assets.
Our team handles every type of CCTV problem — from minor glitches to complete system failures.
Faulty connections, storage issues, or configuration errors.
Blurry, dark, or distorted footage due to lens, sensor, or cable issues.
Infrared LEDs not working properly in low light conditions.
Recorder freezing, crashing, or failing to save footage.
Hard drive errors, full storage, or footage overwriting too quickly.
Cameras going offline or remote access not working.
| Feature | One-Time Repair | Scheduled Maintenance |
|---|---|---|
| Best For | Specific issues, sudden failures | Businesses needing continuous surveillance |
| Frequency | As needed | Every 6–12 months |
| Focus | Fix the problem | Prevent problems before they occur |
| Cost | Per-visit charges | Discounted annual contract |
| Downtime Risk | Higher (unexpected failures) | Minimal (proactive checks) |
| Response Priority | Standard | Priority emergency response |
| Starting Cost | PKR 5,000+ | PKR 25,000+ per year |
After every repair, you receive a written service warranty covering workmanship and replaced parts for 30 to 90 days (depending on the service type). For scheduled maintenance clients, we offer extended warranty coverage and priority response times. We recommend scheduling a routine check-up every 6 to 12 months to avoid any service gaps in your security coverage.
Getting started is easy. Follow these three simple steps.
Contact us to describe the issue. We'll schedule a visit at the earliest available time.
Our technician diagnoses the issue and provides a clear, no-obligation quote before starting work.
We complete the repair, test everything, and confirm your system is working properly again.
We recommend a professional check-up every 6 to 12 months, depending on your system size, environment, and usage. Businesses with critical surveillance needs may benefit from quarterly inspections.
In most cases, yes. Our technicians diagnose the exact issue — whether it's a cable fault, power problem, or camera failure — and repair it if possible. We only recommend replacement when necessary.
Most repairs are completed within a single visit. If replacement parts are needed, it may take 1–2 additional days. We always provide a clear timeline after diagnosis.
Common causes include hard drive failure, full storage, incorrect recording settings, or power issues. Our team diagnoses the exact cause and fixes it properly.
Yes. For scheduled maintenance clients, we offer priority emergency response. For non-contract clients, we aim to respond as quickly as possible, often the same day.
Costs depend on the type of issue and parts required. Our basic service call starts from PKR 5,000. Contact us for a diagnosis and a detailed, no-obligation quote.
Yes. Our technicians are experienced with all major camera, DVR, and NVR brands — including Hikvision, Dahua, TP-Link, and generic systems.
Absolutely. We service and maintain CCTV systems regardless of who installed them originally. During our first visit, we'll assess the system and recommend the best maintenance approach.
Our maintenance visits include camera cleaning, lens adjustment, cable inspection, power testing, storage verification, remote access check, and a full performance report.
Book your CCTV maintenance or repair with Prime Axis Trading — Pakistan's trusted security service team. Fast response. Transparent pricing. Expert support.
📞 Call Us: 0321-8510500
📍 Visit Us: Office No 1, Ground Floor, Prime Plaza, Main Karnal Sher Khan Shaheed Rd, Near Katarian Chowk, Rawalpindi, 46000
🕒 Hours: Mon–Sat: 9:00 AM – 7:00 PM | Sunday: Closed
Call Now: 0321-8510500